Cancellation Policy

Any cancellations and rescheduled appointments must be within 48 hours of the scheduled appointment and will be subject to a charge of 50% of the scheduled service. No shows will be subject to a charge of 100% of the scheduled service. Any new client’s that have a color service will be credited 50% of the scheduled service and will go towards your service.

If you are more than 15 minutes late to your scheduled appointment that client will be considered a cancellation and will be subject to a charge of 50% of the scheduled service. We will reschedule your service for another time that is more convenient.

There will be a 10-day satisfaction window for clients to notify a stylist of any dislikes or concerns with their hair. If you have any concerns after the 10 days, any redoes or adjustments will be charged as a new service.